How to Customize Product Emails

August 3, 2020
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This post has been updated.

Customize for Your Customers

Being able to provide great customer support is a huge part of having a successful business. You always want your customers to have the best experience possible. With SamCart you can customize your product emails, and solve all of your customer support headaches. Easily get your customers on your shared calendars, and turn them into repeat customers. See exactly how SamCart can help make your businesses easier with this brand new feature in the video below!  

Customize Your Product Emails

In a nutshell, you can now customize each email SamCart sends to your customers for each product you sell individually. So instead of everyone receiving the same order receipt, regardless of what they bought, customize it based on each order!  There are many ways to use this new custom product email function to make your life easier. Like whenever a new order is placed, SamCart automatically emails a receipt to your customer that includes what products they bought, their order total, any add-ons they purchased, and even links to download any digital files you choose to send.  

You can even send yourself a test email, so you know exactly what your customers will see.

NOTE: This feature is only available for Grow and Scale customers.

Make Sales after Making Sales

One of the greatest ways to increase your sales is by making receipt offers. Turn your order receipt into more backend revenue by offering targeted Upsells, Order Bumps and cross-sells. After your main sales offer, Order Bumps and Upsells, your receipt offer gives you yet another opportunity to make an extra sale!  You can also customize those receipt emails with coupon codes, or replace your autoresponder, and deliver any extra FAQs to your customers in addition to those Upsells, Order Bumps and cross-sells.  Read: New Feature: Course Cross-Sells

Automate More Critical Tasks

SamCart parters and integrates with tons of online service providers to make building and scaling your business a reality. It isn’t just the order receipt! When you login to SamCart open any of your products, and go to the Emails tab to customize many different emails. Examples include: the order receipt, refund notifications, subscription charge receipts, subscription reminders, and more.  

You can even drop a link to a scheduling tool like if someone purchases a consulting call with you, so they can grab a time to speak with you live.   Learn how adding a 15-minute call led to Maurice Bowman earning over $60,000 in sales.

Plus, this new update lets you get even more out the SamCart Subscription Saver, which is working for you around the clock to protect your recurring subscription revenue.    

To date, SamCart's Subscription Saver has saved SamCart sellers more than $500 million in declined payments and expiring credit cards using a process called "dunning".  Read: Step-by-Step Guide on how to Customize Product Emails  

Test Drive SamCart Today

If you're ready to see how more than 23,000 businesses have used SamCart to sell more than $2 billion of their own products, goods, and services, then head over to, and grab a free demo today.  

See all the powerful checkout features that multiply your sales, the beautiful pre-designed templates that help launch your products faster than ever, and the simple platform that makes running your business simple. Go to for your free demo today. Talk with a real member of our team seven days a week, and get answers about how SamCart can help grow your business.