Get Help | CreatorU & SamCart

What Is CreatorU and SamCart?

CreatorU, part of the SamCart family of brands, is designed to help you grow and scale your business with expert-led trainings, resources, and actionable insights. Looking for more information or confused about a recent charge? Our team is here to help!

Looking for a specific training or resource?

If you are looking for a specific resource or training, you can reach out to our team of experts at support@creatoru.com and they'll be happy to assist!

Do you need Support help?

CreatorU has a US-based Support Team that is here and ready to help with any questions or concerns you have! CreatorU's support team can help with everything from navigation to billing concerns. Please write in with any questions at support@creatoru.com and we will make sure your question is handled with our best-in-class service as quickly as possible.

Still need more help growing your business?

We got you covered! Many businesses starting out need additional strategy help and coaching. CreatorU Accelerator provides 1-on-1 assistance with expert coaches to get your first online product built and launched using a proven framework. Learn more here.

FAQs

I'm no longer using CreatorU. How do I cancel?
Email support@creatoru.com and our team will process your cancellation right away. You'll keep access until the end of your billing period.
How can I request a refund?
Contact support@creatoru.com within 30 days of your purchase. We offer a full satisfaction guarantee.
I wrote into support, why haven't I heard back?
Our US-based team typically responds within 1 business day. Check your spam folder, and if you still haven't heard back, write us again at support@creatoru.com.
Why do I see SamCart on my bill/credit card statement?
CreatorU is part of the SamCart family of brands. SamCart processes all payments, so it will appear on your statement as SamCart.
Why is my bill higher than I expected?
You may have purchased an add-on or upgraded your plan. Contact support@creatoru.com and we'll break down your charges.
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